• The most asked questions are probably answered here. Can be technical, spooky!
• All this data is gathered thanks to the community. If you encounter a specific problem and manage to solve it by yourself, please hit @Spinker or @Saevyn on Discord and let us know about it :)
• ⚠️ If you are playing with mods, please disable them before attempting any fixes. You may have to manually remove the mods’ files. ⚠️

PLEASE RESTART YOUR PC FIRST, IT HAS FIXED MANY ISSUES ALREADY!

💾 My save from playtest/demo is gone!

💾 My save is corrupted!

📶 Can’t connect to Steam, the server list is empty OR “Could not connect to Evil Raptor server”

📶 All servers show a ping of 9999 or “Connection Lost”

⚠️ Fatal Error on launch OR black screen OR “No licence”

⚠️ Random crashes/Fatal Errors

⚠️ Game crashes when I start a mission or finish a mission

⚠️ Error: Microsoft Visual C++ 2015-2022 Redistributable (x64)

⚠️ Couldn’t start Far Far West: CreateProcess() returned 11c7

⚠️ Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

🔊 No audio/sounds

🔊 XAudio2.7 is not installed, or NOD32 antivirus

☠️ Enemies are invisible/visual glitches

🖥️ I have screen tearing

🖥️ The game is stuck in full screen/windowed mode

🖥️ ROG Ally shows no mouse cursor